Ecommerce and retail
Product content, customer support and returns handled by agents that know your catalogue and policies.
Personalised marketingWashington State · remote and on-site delivery
AI consulting for Seattle and Puget Sound businesses
Washington’s My Health My Data Act reaches much further than HIPAA. It covers consumer health data collected by ordinary businesses, from fitness apps to retailers inferring health conditions from purchases, and it lets consumers sue. That makes data mapping the first step for many Seattle AI projects.
We work with ecommerce and retail companies, aerospace suppliers, maritime and port businesses, and health organisations around Puget Sound. Delivery is remote with on-site visits in Seattle, Bellevue and Tacoma.
Industries we work with in Seattle
Aerospace suppliers and manufacturing
Quality records, work instructions and supplier paperwork for the regional aerospace supply chain.
Predictive maintenanceMaritime and port logistics
Vessel, cargo and customs documentation for businesses around the ports of Seattle and Tacoma.
Logistics AIRules that apply in Washington State
What we check during discovery for Seattle clients, and how it changes the design.
- Washington My Health My Data Act
- Requires consent to collect and separate consent to share consumer health data, a published consumer health data privacy policy, and gives consumers a private right of action. Health data inferred by an AI model can count.
- Washington biometric identifier law (RCW 19.375)
- Requires notice and consent before enrolling biometric identifiers for commercial purposes. Relevant to voice and face features.
- Washington breach notification law
- Requires notice to affected residents within 30 days of discovering a breach, and to the Attorney General when more than 500 residents are affected.
General information, checked October 2026. Not legal advice; laws and dates change, so confirm with your own counsel. See our AI regulatory compliance overview for more.
Time zone and delivery
Pacific Time (PT)
Three hours behind our Eastern-time team. We meet in your mornings and send written updates as our day closes, so work moves while you are offline.
We also work with businesses in Redmond, Kirkland, Everett, Olympia and Portland, Oregon.
Typical Seattle projects
Health-data mapping for AI features
A review of where your models could infer health conditions from purchases, searches or messages, with consent flows added where MHMDA applies.
Catalogue-aware support agents
Agents that answer sizing, compatibility and returns questions from your live product data, with escalation to staff for anything unusual.
Supplier quality documentation
Certificates, inspection reports and nonconformance records extracted and filed against the right part numbers.
Questions from Seattle businesses
- Could our AI features fall under the My Health My Data Act?
- Possibly, even if you are not a healthcare company. If a model infers health information about Washington consumers, that data can be covered. We map those flows before launch.
- How do you handle the time difference?
- Live sessions sit in your morning, which is our afternoon, and written updates arrive at the end of our day.
Other places we serve in the United States
Talk to us about a project in Seattle
Tell us about the process you want to fix. We reply with a scoped first phase and a fixed price, and we are clear about what we can do remotely and when we would come on site.